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What happens after we leave
We register your Cosentino worktop warranty for you at handover. This page lists the other warranties, how long each one runs, and who to ring if you ever need one.
Three things worth knowing before you need them
Furniture and surfaces: ring us
Cabinetry, worktops, flooring and splashbacks all come back to us. If a component needs replacing or an inspection arranging, we do it on your behalf — that is what the guarantee is for.
Appliances and taps: go direct
Those warranties are held by the makers, so a claim is fastest straight to their service line. Every number is below. If you would rather we made the call, ring us and we will.
Register what needs registering
We register your Cosentino worktop warranty at handover. The others need your own details, so they’re worth doing on the day the kitchen is finished, while the paperwork is still in front of you.
Five years on the cabinetry, whoever made it
Stoneham
5 years. Contact us in the first instance and we will arrange it.
Sachsenküchen
5 years. Contact us in the first instance and we will arrange it.
Beeck
5 years. No longer a range we sell, still a range we look after. Contact us in the first instance and we will arrange it.
For any service issue with the furniture itself, contact us. Where a replacement component is needed we arrange it with the manufacturer on your behalf.
Warranty lengths and the number to ring
Siemens
Standard range 2 years, studioLine 5 years. 0344 892 8999. www.siemens-home.bsh-group.com
Neff
Core range 2 years, Collection range 5 years. 0344 892 8989. www.neff-home.com
Gaggenau
2 years. 0344 892 8988. www.gaggenau.com
Miele
2 years. 0330 160 6630. www.miele.co.uk
Novy
2 years. 01952 642 013. www.novy.com
Bora
2 years. 00800 7890 0987. www.bora.com
Liebherr
2 years. 03330 147 888. home.liebherr.com
Küppersbusch
5 years. kundendienst@kueppersbusch.de. www.kueppersbusch-home.com
Held by the manufacturers rather than by us, so these go direct. Lengths vary by range, and where a maker runs two tiers both are given.
Boiling taps and sinks
Quooker
2 years. 0161 7685 900. www.quooker.co.uk
Blanco
Model dependent. 01923 635 201. www.blanco.com
A boiling tap is plumbed and electrical, so its service goes to the maker rather than to a plumber. Quooker keep a UK service line.
The long guarantees
Cosentino — Silestone and Dekton
25 years. Sensa 15 years. Contact us in the first instance and we will arrange it.
Corian
10 years. Contact us in the first instance and we will arrange it. www.corian.uk
Spekva
30 years. Contact us in the first instance and we will arrange it. spekva.com
Amtico
Spacia 25 years. Decor and Signature 35 years. Contact us in the first instance and we will arrange it. www.amtico.com
Decoglaze
10 years. Contact us in the first instance and we will arrange it. decoglaze.co.uk
These are the longest cover on anything in the kitchen, and all of them come back to us: contact us first and we arrange the inspection.
How to look after it
The manufacturers’ own care instructions, for the ranges we fit. They open here — no email, no download.
Amtico
DecoGlaze
Sachsenküchen
Stoneham
Beeck
Quooker
