Privacy policy

Kitchensmiths Limited Privacy Policy Our contact details Name: Kitchensmiths Limited Address: 4 Station Road, Histon, Cambridge, CB24 9LQ Phone Number: 01223 236 456 E-mail: [email protected] The type of personal information we collect We currently collect and process the following information: Personal identifiers, contacts and characteristics (for example, name and contact details) How we get the personal information and why we have it Most of the personal information we process is provided to us directly by you for one of the following reasons: You contacted us for a kitchen quote or booked an appointment You are an existing customer You have applied for a job You are a supplier or contractor we use We use the information that you have given us in order to provide quotes, register warranty information, keep important information about your kitchen. Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: (a) Your consent. You are able to remove your consent at any time. You can do this by contacting [email protected] (b) We have a contractual obligation. (c) We have a legal obligation. (d) We have a vital interest. (e) We need it to perform a public task. (f) We have a legitimate interest. How we store your personal information Your information is securely stored in our accounting and CRM systems. We keep all of your information for 7 years. We will then dispose your information by securely removing from all our systems. Your data protection rights Under data protection law, you have rights including: Your right of access - You have the right to ask us for copies of your personal information. Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances. Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at [email protected] if you wish to make a request. How to complain If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected] You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk