Design and Installation

The kitchen sets the tone for the rest of your home and is typically the first area that visitors see, making a clear statement about your character and values. A luxurious kitchen design is unmatched in its ability to add style and value to your home while making a bold statement. At Kitchensmiths, we understand the importance of designing the perfect kitchen for you. Our success depends on the satisfaction of our customers, and we are proud to have many happy clients over the years. Our secret is simple: we take the time to get to know you and understand your needs during the design process. We ask the right questions to ensure that we create a kitchen that not only fulfills your wants but also your needs.

Consultation

Consultation

Design Consultation

The first step is to invite you to visit our luxurious showroom in Histon, Cambridge. We try to ensure that you are the only visitor during your time with us, allowing you to fully explore our kitchen furniture products, styles, and finishes without interruption. This enables you to identify what you like and don’t like. Afterwards, we can sit down over a cup of tea or coffee to discuss your new kitchen space.

Measure

After we have a clear understanding of your desired kitchen design, our team of expert kitchen designers will help guide you in achieving your vision. We can arrange a home visit to evaluate the space and take precise measurements. Additionally, we can provide recommendations on complementary details such as wall and floor tiles, paint color for your walls, and suitable lighting options. Before presenting the final design to you, our team ensures that every detail has been scrutinised by multiple pairs of eyes. This thorough examination by all team members provides fresh insight, generates new ideas, and ensures that the design is accurate and of the highest quality.

Presentation

At presentation stage, we provide you with market-leading design images, comprehensive printouts, copies, and a fully detailed quote. We then discuss any tweaks, changes or completely new alternatives to get your new kitchen design perfect.

Once you are completely happy with your new kitchen design, we will begin the order process with our specialist suppliers to source everything from kitchen units to appliances. At this point we will provide you with a full confirmation and ask for a deposit payment.

KBSA Membership and Deposit Protection

Although we have been successfully trading for over 30 years, we wanted to reassure our clients that by choosing Kitchensmiths, their money and projects are in safe hands. The KBSA is the only UK body representing the kitchen industry. With over 300 independent retailers, it has long been seen as a benchmark for quality and professionalism within the industry. With all of our work backed by an insurance-based Consumer Care Plus scheme, you can be confident your deposit, payments and work in progress are protected. All of our work is continually vetted by the KBSA to ensure we are maintaining the highest standards as specified by the KBSA.

Installation

Kitchen Installation

Kitchensmiths takes pride in providing exceptional kitchen installation services. We use a combination of three full-time employees (including an eletrician and plumber) and subcontractors for more specialist work, who conduct themselves in a professional and respectful manner at all times. Our installers wear our uniform, drive our vans, and are equipped with the latest and best tools on the market. Our team are highly experienced and can perform a full range of works, including kitchen removal and rubbish disposal, plastering, plumbing, and electrical work.

Aftercare

We understand that having a kitchen installed can be a stressful time, which is why we prioritise communication and transparency. We are available to answer any questions you may have and provide progress reports to keep you updated throughout the installation process. To minimise disruption, we provide a table-top cooker so you can still prepare meals during the installation. Our team always works diligently to complete all tasks quickly and to the highest possible standard. We will not leave until you are completely satisfied. Upon practical completion we arrange for your final invoice and provide appliance aftercare and warranty information.

Book a Design Consultation

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Personal Details

We will only use your details for the purpose of contacting you to confirm your appointment.

Name*

Salutation First Last

Email Address*

Phone Number*

Postcode*

You can give us just the first part (e.g. CB24) at this stage if you prefer

Appointment Details

We are currently extremely busy with new kitchen enquiries so some dates may not be available. Please call us on 01223 236 456 for any last-minute availability.

Your first appointment will be at our showroom at 4 Station Road, Histon, CB24 9LQ. Once we have an idea on your project details, we will then arrange an appointment to come to your property to measure up.

Date*

Morning or Afternoon*

Morning

Afternoon

Preferred Design Consultant*

Anticipated Project Start

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Kitchensmiths Limited Privacy Policy

Our contact details
Name: Kitchensmiths Limited
Address: 4 Station Road, Histon, Cambridge, CB24 9LQ
Phone Number: 01223 236 456
E-mail: [email protected]
The type of personal information we collect
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact details)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
You contacted us for a kitchen quote or booked an appointment
You are an existing customer
You have applied for a job
You are a supplier or contractor we use

We use the information that you have given us in order to provide quotes, register warranty information, keep important information about your kitchen.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting [email protected]
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored in our accounting and CRM systems.
We keep all of your information for 7 years. We will then dispose your information by securely removing from all our systems.

Your data protection rights
Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [email protected] if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected]
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk